Privacy Policy

Last updated: [Month Day, Year] 

VOICE MENTOR MASTERY, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with:

  • www.philmoufarrege.com (the “Website”), and

  • any programs, services, content, and communities we provide, including those delivered through third-party platforms such as Skool, Zoom, email, and other online tools (collectively, the “Services”).

By using our Website or Services, you agree to the terms of this Privacy Policy.

1) Information We Collect

A. Information you provide to us

We may collect personal information you voluntarily provide, such as:

  • Name

  • Email address

  • Billing address (if applicable)

  • Payment-related details (note: payments are typically processed by third-party processors; see Section 4)

  • Account information for our community/platform(s) (e.g., Skool username/profile)

  • Communications you send us (emails, messages, support requests)

  • Information you submit in connection with coaching (e.g., goals, voice notes, practice clips), if you choose to share it

B. Information collected automatically

When you visit our Website, we (and our service providers) may automatically collect:

  • IP address

  • Device type and browser type

  • Pages viewed and time spent on pages

  • Referring/exit pages

  • Basic usage data and analytics

C. Cookies and similar technologies

We may use cookies and similar technologies to improve the Website and understand usage. You can control cookies through your browser settings. Disabling cookies may affect certain Website features.

2) How We Use Your Information

We may use your information to:

  • Provide and operate the Website and Services

  • Process purchases and manage access to paid content

  • Communicate with you about your account, purchases, and support requests

  • Send updates, announcements, and educational/marketing emails (you can unsubscribe at any time)

  • Improve our content, offerings, and user experience

  • Maintain security, prevent fraud, and protect our rights

  • Comply with legal obligations

3) How We Share Your Information

We do not sell your personal information.

We may share your information in limited circumstances, including:

A. Service providers

We may share information with trusted service providers who help us run our business, such as:

  • Website hosting and analytics providers

  • Email communication platforms

  • Payment processors

  • Community and course platforms (e.g., Skool)

  • Video conferencing tools (e.g., Zoom)

These providers are permitted to use your information only as necessary to perform services for us.

B. Legal and safety

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

  • Comply with legal process (e.g., subpoena, court order)

  • Protect our rights, property, or safety

  • Prevent fraud or security issues

C. Business transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4) Third-Party Platforms (Skool, Zoom, Payment Processors)

Our Services may be delivered through third-party platforms. When you use those platforms, your information may also be collected directly by them under their own privacy policies.

Examples:

  • Skool may collect account/profile information and community activity.

  • Zoom may process meeting participation data.

  • Payment processors (e.g., Stripe/PayPal or platform-native payments) may process billing and payment information.

We encourage you to review the privacy policies of any third-party services you use in connection with our Services.

5) Email and Communications

If you subscribe to our email list or become a customer, we may send you emails about:

  • Your account, purchases, and service updates

  • Program announcements and educational content

  • Marketing messages (where permitted by law)

You can unsubscribe from marketing emails at any time using the link in the email. You may still receive transactional or account-related messages.

6) Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7) Data Retention

We retain personal information only as long as reasonably necessary to:

  • provide the Services

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

8) Your Rights and Choices

Depending on your location, you may have rights to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

To make a request, contact us using the information in Section 11.

9) Children’s Privacy

Our Website and Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website or Services after changes are posted means you accept the updated policy.

11) Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact:

VOICE MENTOR MASTERY, LLC
Email: [email protected]